Nico Ramos is Senior Director, Regional Manager at Olapic. Passionate about boosting customer satisfaction and internal teams performance, he leads the Global Service Delivery organization, a pool of talented people providing high-quality services based on Olapic’s SaaS products. Also he oversees the Latam operation of the company.
Prior to joining Olapic, he was Regional Manager at Aivo, an AI SaaS company dedicated to automating customer support through digital channels. Also he served as COO Cordoba at Endeavor, a global organization headquartered in New York City, that supports High Impact entrepreneurs. He was a University professor for more than 10 years and worked as a consultant for World Bank projects. He has a Bachelor degree in Institutional Communication and is a Master of Business Administration Candidate. He has lectured on management, entrepreneurship, and marketing in different universities and collaborates pro-bono as Mentor for entrepreneurship and educational organizations.
An Insistent Optimist that believes in miracles, in the endless pursuit of being a great husband and father.