In order to view our relationship with TRUSTe please visit the validation page visible by clicking on the TRUSTe seal. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact TRUSTe at https://feedback-form.truste.com/watchdog/request.
Olapic complies with the U.S. – E.U. and U.S. – Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use and retention of personal data from European Union member countries and Switzerland. Olapic has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Olapic’s certification, please visit http://www.export.gov/safeharbor.
Changes to this Policy
Personal Information We Collect
When you visit the Site or use the Services we may collect information from you such as your name, email address and phone number (from prospective and existing Customers) and information regarding your social media accounts, uploads and posts (from end users who upload user-generated content to Customer digital properties or use Customer hashtags on their social media posts). We collect this information in order to provide end users and Customers with access to our Services and our Platform, in order for prospective and existing Customers to download information such as whitepapers, and in order for anyone to contact us with questions regarding our Site or Services. You can connect your social media accounts, such as Facebook, to your Platform account. The social media services will authenticate your identity and provide you the option to (i) include Platform elements on Facebook Fan Pages, (ii) follow, like, or comment on others’ social profiles from within your Platform account.
As is true of most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. Olapic does not collect IP addresses of end users on behalf of Customers. We may combine automatically collected log information with other information we collect about end users.
Use of Personal Information
If you upload user-generated content to your social media accounts which you tag with our Customers’ brand hashtags, Olapic may collect that content on behalf of our Customers, including your photo, social media username, caption information (if any) and location information (if any). If you upload user-generated content directly to an Olapic Customer digital property, Olapic may collect your email address, prior to the upload, as well as your photo. Generally, the information Olapic collects from end users helps us and our Customers to communicate with end users regarding content that they have submitted through the Olapic Services. For instance, we may use your email address to provide you with an email confirmation of your registration or to notify you of the status of the content you have submitted. Furthermore, our Customers to whom you have submitted content through the Olapic Services or whose brand hashtags you have included in your social media posts may use your username or email address to communicate with you.
If you are a prospective or existing Olapic Customer, we use the personal information we have collected from you to provide you with information about and access to our Services.
We use the information we collect automatically from end users of our Site and Services to improve the Services we offer to our Customers, and to improve marketing, analytics and the functionality of the Services.
Access to Personal Information
Olapic has no direct relationship with the individuals whose personal data it processes. If your personally identifiable information changes, or if you no longer desire to receive communications from us, or you cease to be an Olapic Customer, you may correct, update, delete or deactivate your information from our records by (for Customers) logging into your account and making the appropriate changes or emailing your Account Manager directly or (for non-Customers) contacting us at email@example.com. We will respond to your request to access within 30 days.
Transfer of Personal Information
Olapic may transfer personal information to those Customers on whose behalf we have collected it and to companies that help us provide our Services. Transfers to subsequent third parties are covered by the provisions in this Policy regarding notice and choice and our service agreements with our Customers.
Choice and Access to Personal Information
If you have provided us with information and would no longer like to be contacted by us, or you would like to update your information, please contact us at firstname.lastname@example.org (for end users) or through your Account Manager (for Customers) to let us know. If you are an end user of a Customer site or have posted user-generated content with a Customer’s brand hashtags and would no longer like to be contacted by that Customer, please contact that Customer directly. If the Customer requests that Olapic remove the information from our records, we will respond to the Customer’s request within 30 business days.
Cookies, Tracking Technologies and Frames
Technologies such as cookies, beacons, tags and scripts are used by Olapic and our marketing partners, affiliates, and analytics providers. These technologies are used in analyzing trends, administering the Site and Services, tracking users’ movements around the Site and Services, and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
We use Local Storage (LS) such as HTML5 to store content information and preferences. Third parties with whom we partner to provide certain features on our Site and Services or to display advertising based upon your web browsing activity use LS such as HTML 5 to collect and store information. Various browsers may offer their own management tools for removing HTML5 LS.
We partner with third parties to manage our advertising on other sites. Our third party partners may use technologies such as cookies to gather information about your activities on this Site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here (or if located in the European Union click here). Please note this does not opt you out of being served ads. You will continue to receive generic ads.
Some of our Site pages, such as those listing job openings, utilize framing techniques to serve content to from our partners while preserving the look and feel of our Site. Please be aware that you are providing your personal information to these third parties and not to olapic2016.wpengine.com.
Retention of Personal Information
Olapic will retain personal data provided by our end users and the data we process on behalf of our Customers for as long as needed to provide the Services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Release of Personal Information
Our policy is to only release the data we collect in the following circumstances:
• To our Customers to whose digital properties you have directly uploaded content or whose brand hashtags you have included in your social media posts.
• To designated third parties to resolve or investigate abuse complaints.
• When the information is related to spiders or bots, usually when investigating technical issues.
• For abusive users, we may release information to assist in attempting to block the abusive user or to complain to that user’s Internet Service Provider.
• If necessary to defend against legal claims.
• When we deem it necessary to protect the property or rights of the user community, or this Site or the Services.
• As required by law, such as to comply with a subpoena, or similar legal process
• When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
• To any other third party with your prior consent to do so
Sharing of Personal Information with Service Providers
We may use third party partners to help operate the Site and deliver our features and Services, and may share your information with our affiliates, service providers and other third parties that provide products or Services for or through this Site or for our business (such as website or database hosting companies, address list hosting companies, e-mail service providers, analytics companies, job application processor partners, and other similar service providers that use such information on our behalf). When you sign up for our Services or provide information to us through the Site, we will share your personal information to those third party service providers only as necessary for the third party to provide the applicable service. These companies are authorized to use your personally identifiable information only as necessary to provide these services to us.
Securing Your Personal Information
Olapic is very concerned about safeguarding the confidentiality of your personally identifiable information. When you enter sensitive information (such as Customer log in credentials entered onto the Olapic dashboard), we encrypt the transmission of that information using secure socket layer technology (SSL). Although we employ administrative, physical and electronic measures designed to protect your information from unauthorized access, due to the inherent nature of the Internet as an open global communications vehicle, we make no guarantee as to the security of your information or that your information, during transmission through the Internet or while stored on our system or otherwise in our care, will be absolutely safe from intrusion by others, such as hackers. If you contact us by e-mail or a “contact us” or similar feature on the Site, you should be aware that your transmission might not be secure. A third party could view information you send by these methods in transit. If you have any questions regarding security you can contact us at email@example.com.
We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored personal data to you via email or conspicuous posting on this Site in the most expedient time possible and without unreasonable delay, consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.
Communications From Olapic
If you opt in to receive marketing communications from Olapic, subscribe to our newsletter(s) or become a Customer of our Services, we will use your name and email address to send communications to you. If you no longer wish to receive these communications you can follow the unsubscribe instructions contained in those emails or contact us at firstname.lastname@example.org.We will send Customers service-related announcements when it is necessary or useful to do so. For instance, if our Services are temporarily suspended for maintenance, we might send you an email. Generally, Customers may not opt-out of service-related communications which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account, or provide an alternative email address for contact by contacting us at email@example.com.
Social Media Features
We may post Customer testimonials/comments/reviews on our Site which may contain personally identifiable information. We obtain the Customer’s consent prior to posting the testimonial if we include personal information, such as a name, of the Customer along with the testimonial. If you are the subject of a testimonial and want your testimonial removed, please contact us at firstname.lastname@example.org.
Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at email@example.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why. Alternatively, if you used a third party application to post such information, you can remove it, by either logging into the said application and removing the information or by contacting the appropriate third party application.
It has become increasingly common for unauthorized individuals to send e-mail messages to consumers, purporting to represent a legitimate company such as a bank or on-line merchant, requesting that the consumer provide personal, often sensitive information. Sometimes, the domain name of the e-mail address from which the e-mail appears to have been sent, and the domain name of the web site requesting such information, appears to be the domain name of a legitimate, trusted company. In reality, such sensitive information is received by an unauthorized individual to be used for purposes of identity theft. This illegal activity is known as “phishing”. If you receive an e-mail or other correspondence requesting that you provide any sensitive information (including your password or credit card information) via e-mail or to a Web site that does not seem to be affiliated with Olapic, or that otherwise seems suspicious to you, please do not provide such information, and report such request to us at firstname.lastname@example.org.
Third Party Links
Our Site or Services may contain links to third party websites. The fact that we link to a website is not an endorsement, authorization or representation of our affiliation with that third party. We do not exercise control over third party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit personally identifiable information from you. If you submit personal information to any of those sites, your information is governed by their privacy policies. Other sites follow different rules regarding the use or disclosure of the personally identifiable information you submit to them. We encourage you to read the privacy policies or statements of the other websites you visit.
Olapic regards its databases of user and Customer information (including personal information) as a valuable asset. In the event that Olapic is or substantially all of its assets are acquired by one or more third parties as a result of an acquisition, merger, sale, reorganization, consolidation or liquidation, such databases containing personal information may be one of the transferred assets. In the event of such a transfer, you will be notified via email or a prominent notice on our Site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
Our Policy Toward Minors
The Olapic Site and Services are in no way directed to persons under the age of 18. If you have reason to believe that a child under the age of 18 has provided personal information to us, please contact us at email@example.com, and we will endeavor to delete that information and terminate the child’s information from our databases.
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